Frequently asked questions
Purchasing A New Car
Book your test drive online today and discover the features, comfort, and performance of your preferred model.
A test drive is the best way to experience Chery’s performance, comfort, technology, and safety features firsthand, helping you choose the model that best suits your needs.
Our team will carry out a professional evaluation. Once the evaluation is complete, you'll receive a trade-in offer that can be used toward the purchase of your new Chery, helping make the upgrade process more convenient.
To get started, simply visit one of our showrooms in Alrai, Shuwaikh or Fahaheel, or contact our team to arrange a vehicle evaluation.
To learn more about current financing options, monthly payment plans, and eligibility requirements, book a showroom appointment to meet with our sales team or call us on 1831111 to schedule your visit.
Al Rai Showroom: Located on the Fourth Ring Road (Main Showroom). Get directions
Shuwaikh Showroom: Located opposite Sirbb Circuit. Get directions
Fahaheel Showroom: Located on Dabbous Street. Get directions
Warranty & Ownership Benefits
In addition, Chery vehicles are covered by a 10-year or 1,000,000 km engine warranty (whichever comes first), reflecting Chery’s commitment to quality, reliability, and durability.
With Chery’s international warranty, customers can enjoy added peace of mind knowing their vehicle is supported beyond Kuwait through Chery’s global warranty network.
For more details about Chery’s warranty coverage, our team will be happy to assist you.
Roadside assistance covers:
Towing Service: If your vehicle experiences an electrical or mechanical breakdown, it will be towed to the designated Chery service center.
Battery Assistance: Support with battery charging if your vehicle’s battery runs out.
Fuel Assistance: Delivery of fuel to help you reach the nearest petrol station. (Fuel cost is covered by the customer.)
Flat Tire Assistance: Support with changing a flat tire using the spare tire available in your vehicle. (A spare tire must be available in the vehicle.)
Our roadside assistance service is designed to provide Chery owners with added confidence and peace of mind throughout their ownership journey.
Service & Maintenance
Regular service helps maintain your Chery’s performance, reliability, and safety while ensuring your vehicle continues to deliver the best driving experience.
Book your service appointment online today and keep your Chery running at its best.
For any questions or assistance, our service team will be happy to support you.
Online: Submit your service request through our online service appointment form, and our team will contact you to confirm your appointment details.
By phone: Call our customer service center at 1831111 to schedule your appointment.
Through WhatsApp: Message us on 1831111 to book your service appointment directly.
Our team is available to assist you and ensure a smooth and convenient service experience.
Al Rai Service Center: Our main service center offering comprehensive maintenance and service solutions. Get directions
Shuwaikh Quick Service Center: Providing convenient quick service solutions. Get directions
Fahaheel Quick Service Center: Serving customers in the south area with quick service solutions. Get directions
For added convenience, Chery customers can also access Quick Service support at selected Bumper to Bumper locations across Kuwait:
Sharq
Salmiya
Shaab
Chery Alghanim has a dedicated spare parts store in Kuwait, making it easier for customers to access genuine Chery parts with faster availability and reliable service.
In addition, Chery Alghanim is supported by a state-of-the-art Chery Spare Parts Warehouse in Jebel Ali, UAE, helping ensure efficient supply and quick access to parts when needed.
With genuine Chery spare parts and dedicated aftersales support, you can enjoy greater peace of mind throughout your ownership journey.
Our Chery service team will ensure your vehicle receives the required inspections and maintenance using genuine Chery spare parts and professional expertise.
For more information or to schedule your next service appointment, book your service appointment online or contact our team on 1831111.
Chery Technology
CSH technology is designed to provide exceptional fuel efficiency, extended driving range, strong performance, and a quieter ride. By combining a powerful electric motor with a high-efficiency petrol engine, it delivers responsive acceleration while helping reduce fuel consumption.
With Chery Super Hybrid, drivers can enjoy the benefits of electric mobility without the limitations of a fully electric vehicle, making it suitable for both daily commutes and longer journeys.
Chery Alghanim currently offers Chery Super Hybrid technology in the Tiggo 9 CSH and Arrizo 8 CSH. Explore each model to learn more about their features and capabilities.
