Frequently asked questions

Purchasing A New Car

Yes, you can book a test drive online through the Chery Alghanim website. Simply complete the test drive request form by providing your contact details and selecting your preferred model. Once your request is submitted, a member of our team will contact you to confirm your preferred showroom, date, and time.

Book your test drive online today and discover the features, comfort, and performance of your preferred model.

A test drive is the best way to experience Chery’s performance, comfort, technology, and safety features firsthand, helping you choose the model that best suits your needs.

Yes, you can trade in your current vehicle when purchasing a new vehicle from Chery Alghanim.

Our team will carry out a professional evaluation. Once the evaluation is complete, you'll receive a trade-in offer that can be used toward the purchase of your new Chery, helping make the upgrade process more convenient.

To get started, simply visit one of our showrooms in Alrai, Shuwaikh or Fahaheel, or contact our team to arrange a vehicle evaluation.

Yes, Chery Alghanim offers flexible financing options to make owning a Chery vehicle easier and more convenient. Our team can assist you in exploring available financing solutions and help you choose an option that best suits your needs.

To learn more about current financing options, monthly payment plans, and eligibility requirements, book a showroom appointment to meet with our sales team or call us on 1831111 to schedule your visit.

Chery Alghanim has multiple showroom locations across Kuwait where customers can explore our latest models, book test drives, and speak with our team:

Al Rai Showroom: Located on the Fourth Ring Road (Main Showroom). Get directions

Shuwaikh Showroom: Located opposite Sirbb Circuit. Get directions

Fahaheel Showroom: Located on Dabbous Street. Get directions

Warranty & Ownership Benefits

Every new Chery vehicle comes with a 6-year or 200,000 km manufacturer warranty (whichever comes first), providing customers with long-term confidence and peace of mind.

In addition, Chery vehicles are covered by a 10-year or 1,000,000 km engine warranty (whichever comes first), reflecting Chery’s commitment to quality, reliability, and durability.

With Chery’s international warranty, customers can enjoy added peace of mind knowing their vehicle is supported beyond Kuwait through Chery’s global warranty network.

For more details about Chery’s warranty coverage, our team will be happy to assist you.

Chery Alghanim provides 24/7 roadside assistance to support you whenever you need help. Simply call 1831111 and our team will assist you.

Roadside assistance covers:

Towing Service: If your vehicle experiences an electrical or mechanical breakdown, it will be towed to the designated Chery service center.

Battery Assistance: Support with battery charging if your vehicle’s battery runs out.

Fuel Assistance: Delivery of fuel to help you reach the nearest petrol station. (Fuel cost is covered by the customer.)

Flat Tire Assistance: Support with changing a flat tire using the spare tire available in your vehicle. (A spare tire must be available in the vehicle.)

Our roadside assistance service is designed to provide Chery owners with added confidence and peace of mind throughout their ownership journey.

Service & Maintenance

Yes, you can book a service appointment online through the Chery Alghanim website. Simply complete the service request form with your vehicle details and contact information, and our team will get in touch with you to confirm your appointment details.

Regular service helps maintain your Chery’s performance, reliability, and safety while ensuring your vehicle continues to deliver the best driving experience.

Book your service appointment online today and keep your Chery running at its best.

For any questions or assistance, our service team will be happy to support you.

You can book a service appointment with Chery Alghanim through multiple convenient channels:

Online: Submit your service request through our online service appointment form, and our team will contact you to confirm your appointment details.

By phone: Call our customer service center at 1831111 to schedule your appointment.

Through WhatsApp: Message us on 1831111 to book your service appointment directly.

Our team is available to assist you and ensure a smooth and convenient service experience.

Chery Alghanim provides convenient service support across Kuwait through dedicated service centers and Quick Service locations:

Al Rai Service Center: Our main service center offering comprehensive maintenance and service solutions. Get directions


Shuwaikh Quick Service Center: Providing convenient quick service solutions. Get directions

Fahaheel Quick Service Center: Serving customers in the south area with quick service solutions. Get directions

For added convenience, Chery customers can also access Quick Service support at selected Bumper to Bumper locations across Kuwait:

Sharq

Salmiya

Shaab

Yes, genuine Chery spare parts are readily available in Kuwait to ensure your vehicle receives the quality and reliability it deserves.

Chery Alghanim has a dedicated spare parts store in Kuwait, making it easier for customers to access genuine Chery parts with faster availability and reliable service.

In addition, Chery Alghanim is supported by a state-of-the-art Chery Spare Parts Warehouse in Jebel Ali, UAE, helping ensure efficient supply and quick access to parts when needed.

With genuine Chery spare parts and dedicated aftersales support, you can enjoy greater peace of mind throughout your ownership journey.

To keep your Chery performing at its best, we recommend following the scheduled maintenance intervals outlined in your vehicle’s service schedule. Regular servicing helps maintain your vehicle’s performance, reliability, safety, and long-term value.

Our Chery service team will ensure your vehicle receives the required inspections and maintenance using genuine Chery spare parts and professional expertise.

For more information or to schedule your next service appointment, book your service appointment online or contact our team on 1831111.

Chery Technology

Chery Super Hybrid (CSH) is Chery’s advanced plug-in hybrid technology that combines the efficiency of electric driving with the convenience and flexibility of a petrol engine. It intelligently switches between electric power and fuel power based on driving conditions to deliver a smoother and more efficient driving experience.

CSH technology is designed to provide exceptional fuel efficiency, extended driving range, strong performance, and a quieter ride. By combining a powerful electric motor with a high-efficiency petrol engine, it delivers responsive acceleration while helping reduce fuel consumption.

With Chery Super Hybrid, drivers can enjoy the benefits of electric mobility without the limitations of a fully electric vehicle, making it suitable for both daily commutes and longer journeys.

Chery Alghanim currently offers Chery Super Hybrid technology in the Tiggo 9 CSH and Arrizo 8 CSH. Explore each model to learn more about their features and capabilities.