Welcome to an effortless ownership experience
Welcome to an effortless ownership experience
Opting for Chery suggested replacement parts assures you of their quality, precise fit, and functionality.
Inspection, which accurately gauges your vehicle's condition and determines the necessary recommended services to ensure peak performance. This thorough examination covers vital components such as fluid levels, tire wear, battery life, brakes, shocks, and more. The goal of this service is to enhance your understanding of your vehicle's requirements and sustain its optimal functionality. Even after you drive away from our premises, our commitment to your satisfaction remains unwavering. We are dedicated to supporting you throughout your ownership experience.
Consult your vehicle's scheduled maintenance guide for details on the recommended maintenance, including when and how frequently to perform it based on mileage and time intervals.
Adhering to the recommended scheduled maintenance can:
Ensure safe and optimal vehicle operation
Prolong the lifespan of your vehicle
Prevent unexpected malfunctions
Enhance fuel efficiency
Boost the vehicle's value for trade-in or resale.
The "Service Engine Soon" light remains illuminated even after starting the engine.
Leakage of engine fluids is observed.
Any visible damage to engine components.
Audible loud noises emanating from the engine.
Smoke emerging from under the hood.
The warranty is designed to protect your investment and provide the necessary support in the event of any manufacturing defect in the vehicle.
The warranty period begins from the date the vehicle is received, in accordance with the terms and conditions set out in the warranty booklet.
In the event of a change of vehicle ownership within Kuwait, while the warranty remains valid, please contact Chery Alghanim to transfer the warranty and complete the required procedures.
The transfer of a used vehicle warranty to a subsequent owner is subject to the terms, conditions, and policies of the authorized dealer. Therefore, the current or new owner must contact Chery Alghanim to verify the vehicle’s eligibility for warranty transfer and complete the required procedures and documentation. Transfer requirements may vary depending on the type of warranty, the vehicle’s age and its service history.
To keep your vehicle in optimal condition and ensure continued performance, the approved periodic maintenance schedule must be followed, and all maintenance or repairs should be carried out at Chery Alghanim service centers or authorized facilities, using genuine spare parts, oils, and fluids. Repairs performed by an unauthorized party, the use of non-approved parts or materials, or improper maintenance may affect warranty coverage, as the warranty does not cover faults or damage resulting from such work. Maintenance and repair records and invoices should also be retained, as they may be required to verify compliance with the warranty conditions.
Regular maintenance and compliance with the recommended instructions help maintain the vehicle’s performance and reliability and extend its service life.
At Chery Alghanim, we are committed to providing the highest standards of service and delivering an exceptional experience that meets our customers’ expectations.
Chery Alghanim undertakes to repair or replace any component of a new vehicle that is proven to have a defect in materials or workmanship under normal vehicle use, except for the circumstances and items specified under the section “What Is Not Covered by the Warranty.”
All warranty services and coverage are subject to the terms and conditions set forth in the Warranty Booklet.
All warranty services and coverage are subject to the terms and conditions set out in the warranty booklet. To verify the validity of the warranty for a used vehicle in Kuwait, please contact Chery Alghanim before purchasing the vehicle or transferring its ownership and request confirmation of the vehicle’s and warranty’s eligibility.
It is also recommended to inquire about the remaining coverage period, whether the warranty is transferable, the vehicle’s service history, any previous claims or repairs, and the documents required to complete the transfer.
Listing a vehicle as a used certified vehicle or Certified Pre-Owned does not, in itself, constitute proof that the warranty is valid or transferable; this depends on the dealer’s records.
Vehicle Towing Service: If the vehicle experiences a breakdown resulting from a component covered under the warranty, towing service will be provided to the nearest authorized Chery Alghanim dealer or service center.
Tires: Tires are covered by a separate warranty provided by the tire distributor for 3 months or 5,000 km, whichever occurs first, subject to the applicable terms and conditions of the tire warranty.
Battery: The warranty covers the original battery installed in the vehicle by the manufacturer, as well as the vehicle key battery, for 12 months or 30,000km, whichever occurs first, from the original date of sale. EV Battery Warranty: 96 months or 160,000km, whichever occurs first.
The warranty does not cover the following:
Factors beyond the manufacturer’s control: The warranty does not cover repairs or adjustments required as a result of misuse, such as racing or overloading; neglect; modification; alteration; tampering; disconnection; improper adjustment or repair; accidents; or the use of unauthorized parts, materials, or additives.
Cosmetic damage and surface corrosion: The warranty does not cover cosmetic repairs or surface corrosion resulting from stone chips or scratches to the paintwork.
Environmental damage: The warranty does not cover any type of damage, including but not limited to mechanical or electrical damage, or surface corrosion caused by environmental conditions such as acid rain, airborne substances or contaminants (chemicals, plant sap, etc.), salt, hail, strong winds, lightning, or flooding.
Failure to maintain the vehicle or use of incorrect fuel, oil, or lubricants: The warranty does not cover repairs or adjustments resulting from improper maintenance, failure to perform required maintenance, or the use of fluids, lubricants, fuels, or other materials other than those specified in your vehicle’s Owner’s Manual.
Normal noise, vibration, wear, and deterioration: The warranty does not cover normal conditions involving noise or vibration, aging, wear and tear, or deterioration, including discoloration, fading, deformation, or clouding.
Alteration of the odometer reading: The warranty does not cover vehicle defects or failures if the odometer reading has been altered or tampered with in such a way that the vehicle’s actual mileage cannot be readily determined.
Incidental and consequential expenses: The warranty does not cover incidental or consequential losses or expenses, including telephone calls, loss of time, inconvenience, or commercial losses.
The following maintenance services are at the owner’s expense:
Owner's Responsibilities
Obtaining Warranty Service: You are responsible for delivering your vehicle to a Chery Alghanim dealer or service center in order to obtain warranty service.
Maintenance: You are responsible for properly operating, maintaining, and caring for your Chery vehicle in accordance with the instructions provided in your vehicle’s Owner’s Manual.
Severe Driving Conditions: If your vehicle is operated under severe driving conditions, you must follow the specific maintenance requirements applicable to such conditions, as stated in your vehicle’s Owner’s Manual.
Maintenance Records: You are responsible for retaining maintenance records, as you may be required, in certain circumstances, to provide evidence that the required maintenance has been properly performed.
SERVICES COVERED